The second-hand marketplace Users Voice Anger About Sizing Modifications
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
This online marketplace has altered its size classifications for women's and children's clothes without notifying all shoppers about the modification.
Digital Channels Response
Countless users and merchants are expressing on platforms claiming that product pages now present a modified sizing category than originally posted as a result of the reclassification.
Vinted explained the new system was more in line with other platforms.
The platform has recommended to review their products and update the measurements by hand when needed, causing user dissatisfaction.
Measurement Approach Changes
Before the change, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size used to be a 12 but is now a UK 16-18.
User Accounts
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, located in Scotland, said garments she listed with size 14 tags were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Manual Updates
A different user, located in England, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she stated.
Service Background
The service features exceeding 100 million users, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: previously, the service retracted a modification to its shipping options due to shopper criticism.